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Customer Service

THE HAZCHEM SAFETY SERVICE COMMITMENT

When you decide to purchase from HAZCHEM SAFETY, you can expect to experience the following standard of personal service:- 

  • 100% commitment to fulfill our customers’ expectations in every respect. Reliability, service and value for money are paramount considerations in all our transactions.
  • Our policy is to supply products which are of better design, better quality and better value. All products will comply with the relevant British or European standards, where these exist.
  • An office based internal account manager will look after the day to day running of your account, to ensure that everything runs smoothly.
  • Guaranteed next day delivery on all stock items.
  • Same day delivery service can sometimes be arranged (normally at extra cost) if required.
  • Site visits can be made by appointment to discuss any new products, or solve any potential problems that could arise.
  • A preferential stock holding service is available to ensure that you never run out of essential products. This plan can be tailored to suit your individual requirements.

 

If HAZCHEM SAFETY fails to please in any of the above service areas, please tell us, and we will aim to rectify any shortcomings immediately